Shipping Policy
We process and ship all orders with care. Here's everything you need to know about getting your Hide&Hype order to your door.
Processing Time
Orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Domestic Shipping (India)
- Standard delivery: 3–5 business days
- Shipping charges, if any, are displayed at checkout
- Free shipping may be available on orders above a minimum order value — check the banner on our store for current offers
International Shipping
- We ship to select international destinations
- Delivery times vary by location — typically 7–14 business days
- International customers are responsible for any customs duties, taxes, or import fees levied by their country
- We are not responsible for delays caused by customs clearance
Order Tracking
Once your order is shipped, you'll receive a confirmation email with a tracking number. Use it to track your order via the courier's website.
Delays
While we do our best to meet delivery timelines, delays may occasionally occur due to courier issues, weather, or high demand periods. We appreciate your patience and will keep you updated.
Lost or Undelivered Orders
If your order hasn't arrived within the expected timeframe, please contact us at hideandhypeofficial@gmail.com with your order number and we'll investigate promptly.